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Create An Order

In this article, you will learn how to review your cart, fix warnings, place an order, and confirm that the order was created.

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Add a video showing cart review, quantity changes, stock warnings, arrival-date warnings, checkout, and the confirmation page.

Before You Start​

Add at least one product from Available Products. Review the cart before the reservation timer expires.

Open And Review The Cart​

  1. Select Shopping Cart.
  2. Review each product name, variety, size, packing, farm, arrival date, quantity, and price.
  3. Check the subtotal and total.
  4. Confirm the order matches what you intend to buy.
  5. Remove any item you do not want.
  6. Select Empty Cart only if you want to remove everything, then confirm in the dialog that appears. Select Cancel to keep your cart. While the cart is being emptied the confirm button shows a progress state; it closes on its own once the cart is empty. Your cart is emptied all at once, so if it cannot be emptied nothing is removed and the dialog stays open for you to try again.
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Add a screenshot of the cart with item details, totals, quantity controls, Remove, Empty Cart, and Checkout highlighted.

Add Your Own References​

The cart is grouped by arrival date, and each group becomes its own order. That lets you record your own references before checking out:

  • PO number — one per arrival-date group, so each delivery carries the purchase order you raised for it. It appears on the order and on the invoice.
  • Mark — one per line. This is the label the farm prints on that line's boxes, so it reaches the farm's shipping request as well as your invoice.

Both are optional, up to 40 characters, and saved as you go — each one saves when you click out of its field. They are kept with your cart, so closing the cart and reopening it later brings back what you typed.

Which Characters You Can Use​

Both fields accept letters, numbers, spaces and everyday punctuation. Accented letters are fine — Muñoz, ABRIL, Nº1 and Bogotá all work normally.

What they do not accept is emoji, or letters from other alphabets such as Cyrillic, Greek, Arabic or Chinese. These references are printed on your invoice, and those characters cannot be printed there.

If you paste or type one, the field turns red and shows a short message. Remove the character and the message clears. Nothing is changed behind your back — your reference is stored exactly as you typed it, so it always matches what you entered in your own system.

Change Quantities​

  1. Find the cart item you want to change.
  2. Enter the new number of boxes.
  3. Select Update.
  4. Review the updated subtotal and total.
  5. Repeat for any other item.

If the new quantity is higher than the available quantity, the cart may show a warning or ask you to accept the available amount.

Resolve Availability Warnings​

Inventory can change while products are in your cart.

  1. Read the warning shown on the cart item.
  2. If fewer boxes are available, choose Accept Available Quantities to keep the remaining amount.
  3. If an item is no longer available, remove it from the cart.
  4. If arrival dates changed, review the new dates before continuing.
  5. If the order no longer works for you, return to Available Products and choose another product or date.
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Add screenshots of a stock warning, an unavailable item warning, and an arrival-date warning.

Place The Order​

  1. Review the final cart total.
  2. Make sure all warnings are resolved.
  3. Check the PO number on each arrival-date group and the mark on each line.
  4. Select Checkout. A cart spanning more than one arrival date becomes one order per date, and the cart tells you how many before you confirm.
  5. Wait for the confirmation message. While the order is being placed, the cart is locked: PO numbers, marks, quantities, item removal and the ship-to destination all stop accepting changes until it finishes. Anything changed after you select Checkout could not reach the order being created, so the cart stops taking it rather than appearing to save it. The ship-to in particular cannot be corrected once the order exists, so the destination shown when you select Checkout is the one the order is placed against. Make your final edits before this step.
  6. Write down or copy the order number if your team tracks orders outside Floral Stock.
  7. Select the link to view the order, or open My Orders.

Confirm The Order Was Created​

  1. Open My Orders.
  2. Find the newest order.
  3. Confirm the order number, status, farm, arrival date, items, and total.
  4. Open View Details if you need the full item list.
  5. Export a confirmation when your team needs a copy.
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Add a screenshot of the checkout confirmation and the new order in My Orders.

What Happens Next​

Floral Stock creates the order and sends notifications to the configured customer and farm contacts. If your cart includes products from more than one farm or arrival group, you may receive more than one order number.

Troubleshooting​

  • If checkout fails, refresh the cart, resolve new warnings, and try again.
  • If the cart expired, add the products again from Available Products.
  • If a product keeps showing unavailable, choose another product or arrival date.
  • If you do not see the order in My Orders, wait a moment and refresh the order list.